Privacy Policy

Effective date: August 21, 2026

Purpose and scope

This Privacy Policy explains how Metro Graphics handles information connected with the public website at metrographics.com. It applies to visitors of the public WordPress website, including its service, Field Guide, contact, and information pages.

The Client Billing portal at metrographics.com/billing/ is a separate service for client account, billing, hosting, and domain-management activity. Its applicable terms, notices, and account practices govern information submitted or processed there.

Website analytics and cookies

Metro Graphics uses Google Analytics 4 to understand aggregate website traffic and engagement, such as pages viewed, visit duration, navigation patterns, general referral sources, and device or browser information. Google Analytics may use cookies or similar identifiers to recognize a browser and measure site activity. This information helps us improve the public website, its services information, and the Field Guide resources.

Google processes Analytics information under its own policies. You can review the Google Privacy Policy and use browser controls to block or delete cookies. Google also provides an Analytics opt-out browser add-on. Choosing to block cookies may affect some website features.

Metro Graphics does not intentionally configure Google Analytics to collect sensitive personal information. Please do not include sensitive, confidential, payment-card, account-password, or billing information in public-site contact messages.

Information you provide

If you contact Metro Graphics at info@metrographics.com, we receive the information you include in your message, such as your name, email address, business details, and request. We use this information to respond, provide requested information or services, and maintain necessary business records.

Service providers and technical records

We may use service providers to host and secure the public website, deliver email, and measure website activity. These providers may process information only as needed to provide their services, protect the site, or meet legal obligations. Technical records, such as server logs, may be retained for security, troubleshooting, and site-operation purposes.

Retention, requests, and choices

We keep communications and technical information only for as long as reasonably necessary for the purposes described in this policy, to meet recordkeeping obligations, or to resolve disputes. Subject to applicable law, you may request access to, correction of, or deletion of personal information held by Metro Graphics by emailing info@metrographics.com. We may need to verify your request before acting on it.

Changes and contact

We may update this policy when the public website, its analytics practices, or applicable requirements change. The effective date above indicates the latest revision. For privacy questions about the public Metro Graphics website, contact info@metrographics.com.